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1.5

I signed up for service on July 24,2018 I prepaid for 6 months and got the text saying I'm good until Jan. 20,2019.

I thought that was great no more bills until then. on Oct.16, 2018 in the afternoon my phone went dead I thought something was wrong with the new apple update. I tried everything I saw on youtube trying to fix the phone. The next day I called Mint and told them my phone is off?

They said oh "you port the number out in July" I said I didn't and why would I since I had 3 more months of service to use. I asked to speak to the supervisor I waited they was disconnected by the rep. I called again and got someone else and the said they will escalate it and to wait up to 48-72 hrs. This is crazy no phone for that long.

I asked could I just purchase another sim card and get my time back they said "NO" It get worst I called my old number back and it went to Lycamobile? all I hear is a answer machine. My phone has been hacked and Mint knows this but wont help me.

I don't advise anyone to buy from them trying to save money at all. Shame on you MintMobile.

Reason of review: Bad quality.

Monetary Loss: $115.

Preferred solution: Full refund.

Mint Mobile Pros: No bill for months at a time.

Mint Mobile Cons: Early terminations and no refunds.

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Deborah N Yhu

I would call my bank . Rec $ back for months lost You were hacked?

By the way. Go to Facebook. I have discovered best way to contact a company They do not want bad publicity My only concern, no special offers for current customers.or a special on a yearly plan or 6 months I can't afford pay a year upfront Before my time is up I port out. (last deal was 8g a month 20$ total price!

Three months ) No problem ever. After a month. I return. In fact rec 6 months service for my birthday present 20$ 3g data a month.

Facebook is your friend. Hopefully your bank can demand a refund

Guest

TL;DR: They suck

Guest

You signed up for the auto pay/ auto renew feature.....

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