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Mint Mobile - Not received a phone chip, but they have taken my money out of my account

ordered service jan 3, supposed to receive phone chip on jan 7, it is now late afternoon the 8th of jan, still no phone chip delivered, they took my money out jof my bank on Jan 4th, is this legal when I still do not have service.
#1444070
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Mint Mobile - You sent me a broken phone

When i calll people i hear nothing but static
1.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1432565
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Mint Mobile - Cut off before getting to person to help

I havt been able to reach anyone and i am in NZ trying to access roaming
#1431014
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Last week several calls went straight to voicemail. went to mint website to check community talk. Saw other comments about the same issue, but mysteriously the community is down to any further comment and has been down for 17 days now. I think it is because they have...
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#1390813
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I signed up for service on July 24,2018 I prepaid for 6 months and got the text saying I'm good until Jan. 20,2019. I thought that was great no more bills until then. on Oct.16, 2018 in the afternoon my phone went dead I thought something was wrong with the new apple...
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1.5
I liked
  • No bill for months at a time
I didn't like
  • Early terminations and no refunds
#1385080
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Purchased phone and signed up for service from Mint Mobile. Phone did not work (ok, everyone entitled to a pass on an issue outside of their control), but was using 2nd phone for about 3 weeks and went into another time zone and then back to my time zone (traveled). On...
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SnobbishJellyfish267
SnobbishJellyfish267

Additional info. Mint Mobile finally refunded the cost of one phone, but did not refund cost of service (3 months). Since the phone they sent did not work and the phone they i...

Anonymous
Anonymous

I've never possessed a cell phone and have no plans to start , so I will never have your problem or that extra expense. I read tons of complaints about them, but that's about ...

1.2
#1381290
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Mint Mobile in Ocala, Florida - ANGRY CUSTOMER

CUSTOMER SERVICE PEOPLE ARE LIARS. YOU CAN'T COUNT ON ANYTHING THEY SAY. THEIR APPLICATION TO DETERMINE THE QUALITY OF CELL PHONE SERVICE IN ANY GIVEN AREA IS UNRELIABLE, AND IF YOU BASE YOUR DECISION TO JOIN ON WHAT THE APPLICATION SAYS, DON' T COUNT ON T-MOBILE REFUNDING YOUR MONEY IF THE SERVICE TURNS OUT TO BE TERRIBLE.
2.8
Details
Coverage Area
Price Affordability
Style and Design
Website
#1373497
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Absolute garbage. They lie about why their service is failing for you. They told me to try buying more GBs even when I hadn't used one byte of data. $80 later, the sim still delivers slow 2G service (when it works at all) because they are using T-Mobile as the carrier....
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ExtensiveAlbatross202
ExtensiveAlbatross202

They are scammers!

Anonymous
Rebecca

It can depend on your phone and your area. Like if T-Mobile is bad in your area, Mint might be. Every provider has coverage dark spots, even AT&T which may not be totally hone...

1.0
#1246013
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