Contact Mint Mobile Customer Service
Mint Mobile Phone Numbers and Emails
Toll-Free Number:
-
(800) 683-7392
Customer Service:
-
(213) 372-7777
Legal:
-
(800) 683-7329Privacy Inquiries
Mint Mobile Emails:
Accessibility
Customer Service
Returns
Contact Information
Mint Mobile Website:
Mint Mobile Help Center:
Corporate Office Address:
Mint Mobile, LLC
17870 Newhope Street #104-155
Fountain Valley,
California
92708
United States
How Good is Mint Mobile's Customer Service?
Summary of Mint Mobile Customer Service Calls
1.5K
TOTAL
CALLS
CALLS
07:20
AVG CALL
DURATION
DURATION
22%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mint Mobile?
Activation/ Cancellation Question:
- “Renew plan”
- “Sim activate”
- “To activate phones”
Account Question:
- “Account number”
- “Account number and transfer pin”
- “Open the account”
Staff Question:
- “Trying to get service activated but having issues”
- “Want to get service and keep my number”
- “For service”
Request for Information Question:
- “Need help signing in. Wrong number on file to verify”
- “Can I use my wallet money international message”
- “Questions about switching”
Product/ Service Question:
- “Data not working”
- “My loan agreement”
- “Network doesn’t work”
Cards Question:
- “Trying to pay for SIM card”
- “SIM card issues with iphone”
- “My sim card not working”
Payments and Charges Question:
- “To make payment”
- “Fraud”
- “Billing”
Return/ Replace Question:
- “Return”
- “Interested in changing to mint”
- “I need a replacement sim card. Lost phone”
Refund Question:
- “Refund”
- “Refund not processed”
- “Refund not sent to bank - verified w/ bank”
Shipping and Delivery Question:
- “Haven't recieved package”
- “Where is my SIM card”
- “Did not recieve sim card”
Website/ Application Question:
- “Pour avoir de l'aide à propos de mon portable Samsung Galaxy A03S version 13 dont touts les applications Ont été désactivé”
- “My phone has some kind of block on it. I can't watch my TV and some chick just sent me some websites gonna charge me *** dollars is $46 and *** month and that is ***”
- “Order transacton not going through on website”
Other Question:
- “Camt recieve phone call”
- “Info”
- “Need to tranmsfer iphone 11 to iphone 15 pro max”
Compare Mint Mobile To
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Mint Mobile